Case Study Of Wells Fargo s Business Process Management

Abstract Information technology in the use of business processes is very extensive in the world .the current market mechanism has become increasingly international so the competition among business is becoming more and more fiercely. An effective and useful business process must be created by using different types of IT(information technology) to cope with challenge in the market for a business .The first part of this article illustrate the definition of the business process to explain how IT can enhance it. Then we will introduce the successful case of Wells Fargo s business process management to show the important role of IT tools in strengthening business processes. Finally we concluded by indicating the limitations of the business†¦show more content†¦These factors are divided into management process, operation process and supporting business process, which are supposed to be effective for the sake of competitive productivity and profitability. For instance, improvements of busin ess process can remarkably decrease organizing cost. By means of organizing and visualization, enterprises can easily identify the repeated operations and eliminate unimportant tasks to promote efficiency and save much cost. Using business process improvement software in a large company can save millions of dollars. Assessment and comparison In such an environment of increasingly growing material and human resource cost, more and more enterprises fail to survive in the competitive market by using ways of saving alone, which requires declining much organizational coat. Therefore, they try to improve the labor efficiency and organizational competitiveness through BPM (business process management) to remove inefficient steps. Many organizations have undertaken major business process change initiatives over the past ten years. Earlier thinking on this topic indicated a significant role for information technology in these initiatives, while more recently the importance of change management has been emphasized. For example, Wells Fargo will work out 180,000 performance evaluation results. In the past, the materials are sent by FedEx from every area in 9Show MoreRelatedWells Fargo OFS2307 Words   |  10 PagesIncome 28.471.00 Net Income 18,897.00 Employee 269,200 Branch 6,289 Online Banking Financial Services First electronic banking product in 1989 First major U.S. bank to offer Internet access Wells Fargo Online Financial Services (A) Harvard Case Solution Analysis Wells Fargo, the leader in electronic banking transactions Balanced Scorecard in its online financial services group (OFS) to track and measure performance. 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